#INSTAGRAM CUSTOMER SERVICE JOBS PROFESSIONAL#

Only 0.1% of Instagram users are only on Instagram

Instagram is the 4th most-visited website in the worldĪccording to SimilarWeb, as of November 2023, Instagram is the fourth most-visited website globally. Whats App is the most liked media platform, with 16.6% of users reporting it’s their favorite. In a survey of active social media users across the globe aged 16 to 64, Instagram was ranked number two as the preferred social media platform, claiming 15,7% of the vote. Instagram is the world’s second-favorite social media platform The most-used platform? Facebook, with more than 3 billion monthly active users. Instagram and WhatsApp both have 2,000,000,0000 active users as of October 2023. Instagram is the world’s third most-used social platform (tied with WhatsApp!) It’s still just a fraction of Facebook’s monthly active users, but an impressive amount nonetheless. Instagram has 2 billion active monthly users Easily customize them in Canva, and start getting more engagement today.

#INSTAGRAM CUSTOMER SERVICE JOBS PROFESSIONAL#

The satisfaction of being a key part of delivering exceptional customer experiences through Instagram messages and comments.Bonus: Claim your free pack of 15 creative Instagram post templates made by Hootsuite’s professional graphic designers.Training and resources to enhance your customer service skills.A supportive and collaborative remote work environment.

Opportunities for career growth and development.Competitive salary and performance-based bonuses.Positive Attitude: Positive attitude and a willingness to learn and adapt.Team Player: Ability to work effectively both independently and as part of a remote team.Detail-Oriented: Strong attention to detail in managing comments, messages, and inquiries.Empathy: Ability to handle customer inquiries with patience, empathy, and professionalism.Customer-Centric: A passion for helping customers and providing exceptional service.Effective Communication: Excellent written communication skills in English.Social Media Savvy: Strong familiarity with Instagram, including its features, tools, and trends.Collaboration: Collaborate with the customer service team to ensure a seamless customer experience across all channels.Feedback: Gather and report customer feedback and insights from Instagram to improve our products and services.Brand Ambassador: Represent our brand positively and maintain a consistent brand voice in interactions on Instagram.Promotions: Promote our products and special offers to Instagram followers.Issue Resolution: Address customer concerns, complaints, and feedback on Instagram with professionalism and empathy.Order Support: Assist customers with order-related inquiries, including tracking shipments and processing returns or exchanges.Product Information: Provide accurate and detailed information about our products, services, and promotions to Instagram users.Instagram Engagement: Interact with customers on Instagram, responding to comments, messages, and inquiries in a timely and friendly manner.This is a remote position, and we welcome applicants from Lagos and beyond. Job Field Customer Care, Media / Advertising / BrandingĪs an Instagram Customer Care Representative, you will play a crucial role in engaging with our customers on Instagram, responding to comments, messages, and inquiries, and ensuring a positive online shopping experience.

Instagram customer service jobs